Personalized virtual
care
on demandhome/word-circle

  • You've tested positive. Now what?

    You might have to isolate, but you’re never alone. Carbon Health is here to provide targeted care and answer all of your COVID related questions.

  • Chat with our friendly providers

    There is no cost or insurance co-pay needed to enroll and unlimited virtual visits are available until you are fully recovered.

  • Continuous care after your call

    With symptom management, continuous monitoring, and mental health screenings we’ll help you manage your health and ensure your life gets back on track.

Every COVID-19 experience is unique. Our team of expert clinicians works to create a customized care plan that makes sense for each patient's unique health needs.

With COVID Positive Care you get:
  • Unlimited virtual visits on your schedule

    Carbon Health clinicians administer care and provide COVID-19 clearance from the comfort of your home. You can rest easy knowing our COVID medical experts will be with you until you're well.

  • Customized care plans

    Whether you’re asymptomatic or navigating a more complex situation, providers will customize a plan that makes sense for you.

  • Care on demand

    Receive customized symptom tracking and daily monitoring via our clinician teams. Depending on symptoms, we will provide over-the-counter or prescription therapies as well as guidance on symptom management.

  • Access to medical COVID experts

    We can help triage any short or long-term complications that may arise and, in some cases, will provide pulse oximeters for self-monitoring at no extra cost.

  • Mental health screenings & referrals

    Not all COVID symptoms are physical; A positive COVID-19 test also affects your mental health. We will screen you for mental health symptoms and refer you to the proper providers if desired.

  • Full health support

    Not only will you have full access to our team of providers, but you will also have access to digital therapeutics like Big Health & Sleepio as well as our resource-rich education hub.

Currently offered in 22 stateshome/word-underline

Alabama
Arizona
California
Colorado
Florida
Georgia
Illinois
Maryland
Massachusetts
Michigan
Nevada
New Jersey
New York
North Carolina
Ohio
Oregon
Pennsylvania
Texas
Vermont
Virginia
Washington
Washington D.C.
ALAlabama
AKAlaska
AZArizona
ARArkansas
CACalifornia
COColorado
CTConnecticut
DEDelaware
FLFlorida
GAGeorgia
HIHawaii
IDIdaho
ILIllinois
INIndiana
IAIowa
KSKansas
KYKentucky
LALouisiana
MEMaine
MDMaryland
MAMassachusetts
MIMichigan
MNMinnesota
MSMississippi
MOMissouri
MTMontana
NENebraska
NVNevada
NHNew Hampshire
NJNew Jersey
NMNew Mexico
NYNew York
NCNorth Carolina
NDNorth Dakota
OHOhio
OKOklahoma
OROregon
PAPennsylvania
RIRhode Island
SCSouth Carolina
SDSouth Dakota
TNTennessee
TXTexas
UTUtah
VTVermont
VAVirginia
WAWashington
WVWest Virginia
WIWisconsin
WYWyoming
We asked

What's one word you would use to describe your experience in the care program?

You AnsweredHelpfulReassuringSmoothAttentiveConvenientEfficientExcellentSimple
RESOURCES

You may be isolated, but you're not alone.

We've curated the best resources on the web to help you navigate life with and after testing positive for COVID-19.

Learn more

Frequently asked questions

How can we help you?

How much does it cost to enroll in COVID Positive Care?

There is no cost to patients enrolling in the program. COVID Positive Care is fully covered by insurance, and for uninsured patients, currently covered by the CARES Act.

Why is Carbon Health offering this program?

Currently there is a tremendous gap between executing a COVID-19 test and patients realizing meaningful care. We can do better. We want to alleviate the fear and anxiety people are feeling when they are left to fend for themselves while minimizing hospitalizations. We’re doing this by catching signs of deterioration early before conditions become dire. Our goal is to provide every COVID Positive Care patient with a pathway to clearance and reintegration as well as a little peace of mind via exceptional care.

What happens if a patient develops COVID-related complications while in the program?

We continuously monitor for complications in the program with timely virtual visits, symptom tracking, and devices for those who qualify. In addition, if you should need to connect to a provider, Virtual Care appointments can be made in the app or online. Carbon clinics also accept walk-ins, and support and clinical staff are available via chat in our app.

Will Carbon Health be providing repeat testing for patients enrolled in the program?

There are certain patient groups that may require repeat COVID-19 testing due to high-risk exposure for clearance. This may include immunocompromised patients, those who live with high-risk individuals who are immunocompromised or have multiple serious medical conditions, and for those going back to work/school if required. The patient will discuss whether they require repeat testing for clearance with a provider during their visit. Due to CDC guidelines, ordering repeat tests is not available for individuals who are not considered high-risk.

How are mental health referrals handled?

Carbon Health currently offers mental health services to patients in California, however, we are more than happy to make referrals to local providers for patients outside of California. Carbon Health providers are able to make referrals to the Big Health app or Sleepio app at no cost to all patients. Big Health is a digital therapeutic for worry and anxiety. Sleepio is a digital therapeutic for poor sleep.
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