We’ve got you covered.

Aetna
Anthem
Blue Cross Blue Shield
Blue Shield CA
Cigna
HUMANA
Health Net
Hill Physicians
Medicare of California Northern
Oscar
Sutter Health
Tricare
United HealthCare
Western Health Advantage

No insurance? No problem.

We accept cash payments, and our prices are affordable.

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Visit
On-site imaging and labs
Medication and vaccinations
Wound care
Orthopedic device
Other exams and procedures
Visit
Primary Care Visit (New Patient)$199
Primary Care Visit (Existing Patient)$149
Urgent Care Visit$195
Video Visit$69
Virtual Instant Visit$29
On-site imaging and labs
X-Rays$150+ visit price
Blood Glucose$50+ visit price
Chemistry Panel$75+ visit price
Fecal Occult Blood Test$50+ visit price
Flu Screening$65+ visit price
Mononucleosis Screening$65+ visit price
Rapid HIV Screening$50+ visit price
Rapid Hepatitis C Screening$50+ visit price
Strep Screening$50+ visit price
Urinalysis$50+ visit price
Medication and vaccinations
Oral Medications$0+ visit price
Intramuscular Medications$50+ visit price
Intravenous Medications$75+ visit price
Flu Vaccine$25+ visit price
Tetanus Vaccine (TD)$80+ visit price
Tetanus, Diphtheria, Pertussis Vaccine (TDAP)$85+ visit price
Wound care
Burn Care$100+ visit price
Foreign Body Removal$100+ visit price
Incision and Drainage$150+ visit price
Laceration Repair with Dermabond$175+ visit price
Laceration Repair with Staples or Sutures$175+ visit price
Subungual Hematoma Drainage$150+ visit price
Toe Nail Removal$100+ visit price
Orthopedic device
Boot$70+ visit price
Cane$50+ visit price
Crutches$50+ visit price
Knee Mobilizer$95+ visit price
Post-op Shoe$40+ visit price
Sling$50+ visit price
Stirrup$55+ visit price
Velcro Brace$60+ visit price
Other exams and procedures
Ear Wax Removal$75+ visit price
EKG$75+ visit price
Gynecological Exam$75+ visit price
Aspiration$100+ visit price
Reduction$150+ visit price

You’ve got questions, we’ve got answers.

  • We are contracted with most insurance carriers, PPO's, as well as Medicare. If you don't see your insurance carrier on our insurance and billing section, please give your health insurance plan provider a call to double check. The number can be found on your plan card. Service and benefit coverage vary based on geographic location or between an Urgent Cary or Primary Care visit. While we do accept Medicare, at this time we do not accept Medi-Cal.

  • To get your specific copay cost amount for your visit, we'll need to see your insurance card and verify the insurance carrier. We recommend that you call the member's services number on the back of your insurance card and ask about coverage and co-payment fees for urgent care visits. Co-pays for an urgent care visit will typically be different than the co-pay amount for a primary care visit. If you don't have time to call your insurance, we can determine the co-pay amount if your plan and coverage is verified upon check-in to your visit, whether you are visiting Carbon Health for urgent care or primary care.

  • A co-pay, short for copayment, is a fixed amount a healthcare beneficiary pays for covered medical services. The remaining balance is covered by the patient's insurance company. Co-pays typically vary for different services within the same plans, particularly when they involve services that are considered essential or routine and others that are considered to be less routine or in the domain of a specialist. Co-pays for standard doctor visits are typically lower than those for specialists. Note that copays for emergency room visits tend to be the highest. A deductible is a fixed amount a patient must pay each year before their health insurance benefits begin to cover the costs. After meeting a deductible, beneficiaries typically pay coinsurance—a certain percentage of costs—for any services that are covered by the plan. They continue to pay the coinsurance until they meet their out-of-pocket maximum for the year. Co-pays and deductibles are just two parts of the health insurance equation. In general, plans that charge lower monthly premiums have higher co-payments and higher deductibles. Plans that charge higher monthly premiums have lower co-payments and lower deductibles.

  • We have real-time insurance eligibility built into our app; however, there may be times when an insurance plan can't be verified due to the following: The Payer ID not being accurate, The insurance plan is from a third party, The insurance provider eligibility system is not responding

  • If you are on your family's insurance plan as a dependent, after you scan the insurance card, select "Family Member" Instead of "This is me." If you are not given the option to select "Family Member" please contact your insurance and confirm that you are marked as a dependent on their plan. Keep in mind that certain information from the insurance card is auto-populated into your chart. If "This is me" is selected, or if you manually enter a family member's name instead of yours, your name will be incorrect in your chart. If this is the case please re-enter your insurance information.

  • If your insurance was verified upon your clinic visit, Carbon Health bills your insurance about three days after your appointment. If you have outside lab work done you will be billed completely separately by LabCorp or Quest. If the lab and test is performed entirely within our clinic it will appear on your Carbon Health bill. Your insurance may pay all or portion of your bill, depending on your benefit plan and your deductible. At some point you will receive an EOB (Explanation of Benefits) from your insurance, directly. This is not your bill but an explanation of what insurance paid/covered and what you may owe. You can always check the status of your bill in your Carbon Health app by tapping your profile in the lower right then "Bills". You can track Due, Paid and Sent/Waiting. For a full breakdown you can tap the information (i) icon next to the appointment date. If you have any patient responsibility once your claim has been processed by your insurance, you will receive an invoice via email from billing@carbonhealth.com and an SMS alert when your bill is ready. You can pay securely and instantly by tapping Pay Now in the email. You can also pay directly in the app. Please contact us at billing@carbonhealth.com if it's been more than two months since your appointment and you still have not received a bill, or if you have any billing questions at all. Happy to help!

  • If you were a patient at one our Direct Urgent Care clinics in the Bay Area and have any billing questions or concerns please email us at billing@carbonhealth.com anytime or call us at 1-415-200-2133. Our typical phone hours are 9:30am-5pm PT, Monday through Friday.

Billing Support

Still have questions? Reach us out.

Patients
Monday Friday
9:30 AM to 5:00 PM Pacific
Insurance Companies
You can directly contact our
insurance billing representatives.
What our patients say

I highly recommend them to anyone needing medical attention. Reservations are easy to set up via their app and recommended to avoid wait time. Yelp only allows for 5 stars. I would give them a 10.

Gary
Carbon Health San Francisco Patient

Oh my God, finally an urgent care in our neighborhood that doesn't actually feel like an urgent care! The space is super clean, modern, open and airy. The staff was excellent and were super friendly.

Gina
Carbon Health Los Angeles Patient

If I could give this place 10 stars, I would. I received exceptional service from the moment I walked in, to the time I left. This place has been the best urgent care location I've ever been to.

Steph
Carbon Health San Jose Patient

Literally amazing. They have the nicest doctors and staff, and you can get an appointment so easily and so fast!

Liana
Carbon Health San Francisco Patient

Appreciated being seen immediately, the friendly and helpful staff, and my comprehensive care including x-rays, prescriptions called into my pharmacy and scheduling a follow-up appointment.

Laurie
Carbon Health Oakland Patient

What I love is through their app (make sure you download the app - worth it) they check up on you to make sure you are ok. You are able to share any new developments.

Joeletta
Carbon Health Mountain View Patient

Great urgent care! Easy to make an appointment, got seen right away, the place was clean and tidy, and the staff was extremely friendly and helpful.

Tessa
Carbon Health Berkeley Patient
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