Book online for in-person or at-home COVID-19 testing

  • In clinic testing
    Diagnostic and Antibody testing; covered by insurance
  • At-home test kit
    Saliva-based diagnostic testing; $145 covered by the patient
    2-day delivery
  • Travel Clearance Testing
    $135-$170/person
  • Virtual consultation
    For COVID-19 related questions; covered by insurance

How it works

  • Book online

    Book your appointment easily online through our app or website. Same-day appointments available.

  • Come in to a clinic

    You can receive diagnostic and antibody tests at all of our urgent care and pop-up clinics.

  • Get tested

    Our clinicians will take your samples, and evaluate your symptoms, and answer any questions.

  • Results in the app

    Your test results will be available via the Carbon Health desktop site or mobile app for iOS or for Android. You will receive a text message when your results are ready, and you can log into your Carbon Health account to obtain a downloadable PDF of the test result.

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Take off for your destination safely.

Book a COVID-19 clearance test to travel safely. Schedule your test today.

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$135 - $165 / person

Pricing at locations varies. Insurance not accepted.

COVID care in your community

Book an appointment online for a COVID-19 test at one of our tech-enabled clinics or pop-up testings sites. These state-of-the-art clinics may not look like your average doctors’ office, but they function like one.

  • Diagnostic Testing

    Diagnostic tests are used by doctors to diagnose people with or without symptoms related to COVID-19.

  • Antibody Testing

    An antibody test lets you know if you were ever infected with COVID-19 and didn’t show signs or symptoms.

  • At-Home Test Kit

    Order and receive your kit within two days and perform the test from the safety of your own home.

Get treated right from your phone.

    Available in the App Store and Google Play
    • Book same-day appointments
    • Talk to a provider in real time
    • Get care from the comfort of home
    • Most insurance accepted
    An illustration of a mobile phone during a virtual appointment with a Carbon Health provider, who is smiling.

    Frequently asked questions

    How can we help you?

    What is a diagnostic test?

    Diagnostic tests are used by doctors to diagnose people with or without symptoms related to COVID-19. Specimen samples are taken from the patient’s nose or throat with results in 5-7 days.

    What is an antibody test?

    Antibody tests check your blood by looking for antibodies, which may tell you if you had a past infection with the virus that causes COVID-19. You will get your results in 2-3 days.

    How long does it take for the results to come in?

    COVID-19 diagnostic test results typically take five to seven days to process, under normal conditions. COVID-19 antibody (serology) test results typically take about three to four days.

    How much does the test cost?

    The following information is for COVID-19 testing only and does not apply to a regular visit to a Carbon Health clinic or any non-coronavirus related visits.

    If you have insurance in-network with Carbon Health your insurance plan must cover diagnostic COVID-19 testing without patient cost sharing whether you are asymptomatic or symptomatic and/or do not have a confirmed exposure.

    If you have insurance that is not contracted with Carbon Health your insurance plan must process claims as in-network to cover diagnostic COVID-19 testing without patient cost sharing whether you are asymptomatic or symptomatic and do not have a confirmed exposure.

    If you are not insured, there is no cost to you as the patient. As part of the Families First and CARES Act, you will have to fill out a short form at the clinic or mobile site at the time of your COVID-19 testing appointment.

    Travel Clearance Testing has a guaranteed turnaround time and convenience fee. Insurance plans are not required to cover COVID testing for community surveillance. Because plans are not required to cover those types of tests, we do ask that you pay upfront to ensure that we do receive payment for such services. You are welcome to submit a receipt to your insurance plan to see if they do cover this type of testing and will reimburse you.

    How will I find out my results?

    You will receive your results via Carbon Health mobile app within 5-7 days. We highly recommend you download the app before your appointment so you could easily access your test results.

    How do I download the app?

    The Carbon Health app is available through the App Store and Google Play. You can also visit carbonhealth.com/download directly and download the app.,

    What happens if I test positive for the COVID-19 diagnostic test?

    Our clinical staff will walk you through the next steps. Depending on your symptoms, you might be advised to go to the emergency room or self-quarantine at home. We will check in with you daily to monitor your progress.

    Who is eligible for serological antibody testing?

    Anyone who needs to know whether they have ever been infected are appropriate candidates for testing. Ultimately, testing is determined by your clinician.

    How can I get an antibody test?

    To get tested, schedule an appointment at a Carbon Health clinic for an assessment using the COVID-19 Concerns appointment reason.

    How long does it take to get serological antibody results back?

    Results may take 3 to 4 days to process. However, this will vary based on the volume of tests received by the labs. Once the results are in, you will receive a call or a message from one of our providers with next steps.

    If I test positive for the antibody test, is it safe to go back to work without a mask or safety protocols?

    Based on current evidence, it is unclear whether the presence of SARS-CoV2 virus (COVID) antibodies results in immunity. Decisions about ongoing monitoring or protocols surrounding activities should be made after discussing with your clinician.

    What does a negative antibody result indicate?

    A negative serologic test result indicates that you have not developed detectable antibodies at the time of testing. This may be due to having testing performed too early in the course of COVID-19, the absence of exposure to the virus, or the lack of an adequate immune response. A negative test does not completely rule out a past or present infection with SARS-CoV-2 virus and correlation with a diagnostic test may be considered to look for an active infection. A negative result should not be used to influence social distancing, hand hygiene, or use of protective equipment decisions.

    Why is Carbon Health offering the antibody test?

    The COVID-19 serology test does not diagnose you with an active SARS-CoV-2 virus infection, but it can provide some information about whether a patient has been exposed to the SARS-CoV-2 virus at least 4 days or more ago. Serology testing along with each individual's clinical scenario can provide some information to patients particularly when the test is negative. In certain populations, this information can help them better understand what their exposures have been.

    What does it mean for me if I test positive with the antibody test?

    A positive serologic test result indicates that you have likely produced an immune response to the SARS-CoV2 virus (COVID) or one of a subset of the other types of coronaviruses (HKU1, NL63, OC43 or 229E). A positive test result does not exclude an active infection and it is not known if the antibody confers clinical immunity. It is very important to keep in mind that this test does not indicate whether you currently have an active infection or whether you are infectious. A PCR test may be recommended to help identify an active infection. Keep in mind that patients can remain infectious for many weeks after they are infected with the virus. A positive test means you may or may not pass the infection along to others. Based on current evidence, it is unclear whether the presence of these antibodies result in immunity. Decisions about ongoing monitoring or return to normal activities should be made after discussing with your clinician.

    Do I need to retake the antibody test every few weeks to continue to confirm immunity?

    Since the serology test is relevant to potential infections that have occurred 4 or more days after your illness, repeat testing is unnecessary unless you develop a new potential infection. These tests are most accurate when you test negative though suggesting that you have not had exposure to coronavirus.

    Will Carbon Health sell my information for antibody research purposes if I test positive?

    No, your healthcare is between you and your care team and is always confidential.

    What is the false-negative rate for the antibody test?

    Although the exact number is not known, the range that LabCorp and Quest Diagnostics have published depends on the number of days after your infection you are tested. The longer the duration, the fewer false negatives. This can range from 3-15%.

    What are Carbon Health pop-up clinics?

    Carbon Health’s pop-up clinics are permanent point-of-care facilities that marry our unique brand of virtual and in-person care. These state-of-the-art clinics may not look like your average doctors’ office, but they function like one.

    What kind of COVID-19 testing will be performed at the Carbon Health pop-up clinic?

    Carbon Health pop-up clinics will perform COVID-19 diagnostic and antibody test.

    How can I get tested at pop-up clinics?

    It’s required to book an appointment at carbonhealth.com before coming to the pop-up COVID-19 testing clinic. This is so we may safely guide you into the clinic and reduce your risk of exposure. Once you’ve booked your appointment online, go to the clinic during your scheduled time. Once there, our clinicians will guide you through the next steps. Once inside the pop-up clinic, you will have a virtual visit with one of our providers. A nurse will be on-site to take your samples and answer any questions you might have.

    Who are the people I will be speaking to through the virtual service?

    A highly qualified team of Medical Directors (MD), Physicians Assistants (PA), and Nurse Practitioners (NP).

    Can I go to Carbon Health pop-up clinic without an appointment?

    Pop-ups clinics are not available for walk-in visits. Patients can schedule an appointment through carbonhealth.com or through the Carbon Health app.

    Is there a waiting area for patients at the pop-up clinics?

    Carbon Health pop-up clinics do not have a lobby. Patients will be seen by appointment and will be able to wait outside the pop-up clinic or in their cars until it is their turn to enter. There will be a check-in tent in front of the trailer.

    Is there parking available for patients at the pop-up clinics?

    There will be reserved parking lots for Carbon Health patients.

    How is Carbon ensuring the pop-ups clinics are safe and clean?

    1. Everyone on the clinic team is screened daily.
    2. Team members wear protective equipment at all times and sanitize their hands after handling any patient’s belongings.
    3. All surfaces are cleaned hourly and in between patient visits.
    4. Clinics are deep cleaned at the end of each day.
    5. Social distancing protocols in place at all times.

    What can I expect during my COVID-19 testing appointment?

    After booking your appointment online, go to the clinic during your scheduled time. Once inside, a provider will take your vitals and the test samples. A doctor will evaluate you either onsite or virtually and be able to answer any questions you have about COVID-19.

    All patients visiting our COVID-19 testing clinics will receive diagnostic tests on-site. You can also choose to have an antibody test during your appointment.

    Diagnostic tests are used by doctors to diagnose people with or without symptoms related to COVID-19. Specimen samples are taken from the patient's nose or throat, with results in 5-7 days.

    Antibody tests check your blood by looking for antibodies, which may tell you if you had a past infection with the virus that causes COVID-19. You will get your results in 2-3 days.

    Will a COVID-19 test and evaluation affect whether I’m eligible for a free wellness visit through my insurance?

    These are separate benefits through your insurance and should have no impact. Contact your insurance company before going in for your evaluation if you have questions or concerns about billing.
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