Carbon’s fresh approach to healthcare delivery has further established our reach and visibility as a leading provider in our region. Since our partnership, we expanded market reach and converted over 10% of new patients to our medical group. The technology provides us with tremendous insight into our patients, transforming the transactional nature of urgent care to a long-lasting relationship that extends to our hospital care. We have attracted more commercially-insured patients, and with a growing urgent care presence, dramatically reduced ED utilization. We are excited to see higher patient satisfaction levels along with positive downstream revenue and greater cost control.

We are thrilled that our partnership with Carbon accelerates our mission to transform healthcare delivery in our community. The efficiently run clinics and fully integrated virtual platform provides the high-touch, individual care that meets the expectations of our Silicon Valley patients. As we grow our outpatient services, Carbon has proven to deliver a patient-centered, turnkey solution that is deployed quickly and seamlessly. The technology has increased both patient and provider satisfaction while reducing costs, and we particularly value the integration with Epic that keeps our outpatient care connected to our hospital services.