How it works
Answer a few questions
Our physicians have created guidelines that will help us collect the most relevant information in less than a few minutes.
Have your visit
Our smart triage will suggest the right type of visit for you. For common cases, we can typically treat you right away.
Get a care plan
We can usually treat you right away. We may rarely suggest a video or clinic visit depending on your symptoms.
Rest and recover
Your prescription will be delivered to your home or a nearby pharmacy for pick-up. Choose what works fo you.
What other patients are saying
- Lin B.Berkeley, CAI have to rave about my experience with ALL of the staff here, from the receptionist to the medical technicians and physician assistants. They were all extremely helpful and knowledgeable and responsive.
- Mathieu L.Oakland, CAVery impressed on how kind and competent everybody was. Their use of technology (appointment reminder, registration, payment, prescription, follow-up with physician, all via the Carbon phone app). Highly recommended, I wish they were not limited to urgent care and also had PCP services.
- Keeley M.San Francisco, CAEasiest, fastest, most streamlined process I have ever had with urgent care. The app portal allowed me to enter all my info on the way there, probably waited a grand total of 10 min to see a doctor, including check in. Highly recommend.